Excel within a front-line management position.
Utilizes Harrison Assessment Talent Solutions to identify top traits for emerging leaders
8 online modules over 8 weeks, one-on-one online coaching sessions every 2 weeks and weekly discussions held live at the end of each module with a facilitator
Total of 28 hours of online learning, 8 hours of online group training with a facilitator
1 hour one-on-one coaching session
8 Pillars of Front Line Management Certification
Here's what you'll learn.
Module 1 – Personal Leadership & Self-Awareness
How to build your Leadership Resume – a 12-month action plan to test, track and record leadership achievements within current role
Developing personal resilience within the workplace
Module 2 – Situational and Organizational Awareness
Transitioning from peer to leader and the difference between a front-line manager and organizational leader
Breaking down the business and industry by identifying key vendors, agencies, competitors, knowledge and market gaps
Module 3 – Driving Results & Creating Value
Setting clear, actionable goals and delivering more value than you are paid for Effective time management
Module 4 – Leading Authentically and Establishing Trust
Defining the leader you aspire to be and building your reputation
Building trust within your team and organization and overcoming barriers to building trust
Module 5 – Building & Managing Relationships
How to build genuine connections with others
Public speaking and presentations
Module 6 – Communicating Effectively
Defining effective communication in groups and through change
Module 7 – Attracting & Developing Talent and Effective Teams
HR Principles from recruitment and compensation to motivation and conflict management
Module 8 – Holding Others Accountable
Performance management and importance of accountability